Most orders arrive within 7 to 12 business days total. This includes 3 to 5 business days to make your item and 3 to 7 business days for delivery within the United States.

Every piece is custom-made to order, so production time is part of the timeline. You will receive tracking by email as soon as your order ships.

Yes. Personalization is what we do. You can add your own photo, name, text, or design to most products in our catalog.

Just choose a product, upload your image or enter your text in the personalization fields, and preview it before checkout. If you need help with a custom idea, email us at cs@dumbcustom.com and we will do our best to assist.

We ship within the United States only. After your item is made, delivery usually takes 3 to 7 business days.

Processing your custom order takes 3 to 5 business days before it ships, so the total time from order to doorstep is about 7 to 12 business days. Shipping rates are calculated at checkout based on item weight.

If your order arrives damaged, defective, or incorrect, we will make it right. Email us at cs@dumbcustom.com within 30 days of delivery with your order number and a photo of the issue.

We will arrange a replacement or refund for qualifying items. Since every piece is made to order, we cannot accept returns for change of mind, but we always stand behind the quality of what we make.

Yes. We print with quality materials and modern equipment so your design stays sharp and the colors stay vivid, wash after wash.

For the best results, upload the highest resolution image you have. Clear, high quality files print crisp and clean. Very small or blurry images may not print as sharply.

Yes. You can upload your own photo on most products. Just add your image in the personalization field on the product page and preview it before you check out.

For the sharpest result, use a clear, high resolution photo. Please make sure you have the right to use any image you upload.

Because every item is custom-made, production begins soon after you order. You can change or cancel your order within 24 hours of placing it.

Email us as soon as possible at cs@dumbcustom.com with your order number. After production has started, we may no longer be able to make changes.

We make custom apparel, including t-shirts, hoodies, sweatshirts, and jerseys. Every piece is made to order and can be personalized with your photo, name, text, or design.

Browse the full catalog on our shop page to see what is available.

The best way to reach us is by email at cs@dumbcustom.com. We reply within 12 to 24 hours, Monday through Friday, 9 AM to 6 PM Pacific Time.

Please include your order number if your question is about an existing order, so we can help you faster.